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- Use the Active Workspace Ping Page + Explore other URLs that aid in troubleshooting
Troubleshooting errors in the Active Workspace or Teamcenter 4 Tier Rich Clients has always had its share of issues. Locating logs, validating through client logins, etc. In the new architecture (TC12.4+ / AWC 4.3+) the Active Workspace Gateway Ping page that is provided with the installation grants administrators access to an interface that allows for exploration on various components going into our out of the Gateway to get to Active Workspace. In the demonstration, the instructor demonstrates how to utilize the Ping page and troubleshoot a connection issue, explores how to enable the Ping page, and introduces additional URLs that may be useful for troubleshooting. Demonstration for the Active Workspace Gateway Ping page and troubleshooting. In the screenshot (below), the Active Workspace Gateway Ping page is displayed. To get to this page, navigate in a browser window to the variation of the URL for your site. Example URL: http(s)://GATEWAY-SERVER:GATEWAY-PORT/ping https://Training01:3000/ping Active Workspace Gateway Ping status showing all routes operational with the system uptime at 11 minutes and 48 seconds. The Active Workspace Gateway Ping page is explained in the links below and can be referenced in the Siemens Support Center online help documentation. Microservices and Microservice Framework Finding Microservice Logs Additional URLs for testing and validation include: http(s)://webserver:port/tc/controller/test - this results in a presentation string message. If the presentation message does not display, you may have a problem getting to the web tier. http(s)://fsc-server:fsc-port/ping - this results in the FSC ID of the FMS Server Cache that the location is utilizing.
- Teamcenter 2412: Update the Database Credentials for Working in Teamcenter and Active Workspace
To ensure security while maintaining and administering the Teamcenter environment, it's necessary to periodically update the Database password (whether Oracle or Microsoft SQL). When this password is changed, the Teamcenter environment must be updated with the new credentials for the Teamcenter user in the Database. During the demonstration, the instructor explains the effects of changing a Database password, how to check if the database is connected, and how to use the install -ayt and install -encrypt commands to re-encrypt the new password and update it in the tc_data\tc_profilevars location. Make sure to check the related links for additional details on Siemens' online help. Teamcenter Installation Using Deployment Center > Maintain the Teamcenter Environment > Manage databases > Change the Oracle password Teamcenter Installation with Active Workspace > Maintain the Teamcenter Environment > Manage databases > Change the Oracle password Video Demonstration for reviewing and updating the Teamcenter database credentials on the Teamcenter server.
- About Us
AWToolbox is founded by dedicated instructor(s) with real working knowledge of Siemens' Teamcenter and Active Workspace software. Our staff has more than 17 years of practical experience, both in the classroom delivering Teamcenter and Active Workspace technical training and at on-site implementations for a wide range of industries. It is our goal to bring this expertise into the digital classroom by providing quality demonstrations and usable knowledge In this everchanging software, staying on top of the newest features and capabilities is always demanding. It is our focus to simplify the tools in the Active Workspace and Teamcenter software to enable the users, administrators, configuration experts and developers a wide range of demonstrations to aid in reducing the time it takes to implement a solution and to aid in retaining that knowledge to reduce training costs down the road. Our videos and content are formatted to feel like you are sitting in the room with the instructor (but you don't have to). We understand in this time a truly ad-hoc method of consuming training around your schedule (not ours) is key. We thank you for visiting us and we hope you enjoy our site. If you have any questions please Contact Us and we can discuss your needs and how we may help you to achieve them.
- Teamcenter Documentation Links and Syntax
The links in our course content navigate to the Siemens Solution Center website to provide a guide to the vast library of documentation that Siemens has to offer. This content is owned and maintained by Siemens. Important. The links and resources provide an additional source of information, however they are not owned by AWToolbox.com . The video media in the course is the primary learning material. We highly recommend to review the links though. Siemens has great resources available. The links require a Siemens Account . A Siemens Account is created on the Siemens Solution Center webpage and must be linked to a sold to, or site id and contain at least 1 license for Teamcenter to have access to the documentation (online or downloadable). Caution. It is recommended to speak with your team/management prior to creating a Siemens Account as there may already be a process in place for accessing the site. Tip. licensing and policies change if you do not have access to the online help, contact your sales representative or the Siemens Solution Center to get support. Link information support policy AWToolbox.com does not provide support for potential issues or errors documented in any of the provided links or resources. AWToolbox.com instead highly recommends the links provided for the best in available documentation and most up to date steps by step instructions. Alternative options for no access to the Siemens Solution Center to view Teamcenter Documentation Not all individuals have access to the site mentioned above, therefore included is the navigation trail for locally installed help documentation. Teamcenter > Documentation > Active Workspace 5.1 > Active Workspace Fundamentals The navigation trail serves as an alternative to the links provided. To use the navigation trail, launch a local installation of the online help and use the navigation trail as a guide to locate the information needed. Document Example An example of a document in the documentation is Active Workspace Fundamentals. The breadcrumbs (top of screenshot) indicate that the Active Workspace Fundamentals Document is open. The selected Table of Contents (TOC) element is shown, Replace an attached file. The Siemens provided online help is broken up into sections, or documents, that may be viewed online (local or Siemens site) or in a local installation of the documentation. PDF are available in either version. Siemens provides a View Document PDF link on each document in the help to allow for easy PDF download instead of navigating the browser version. The individual PDF's / browser locations are the documents or breadcrumb trail paths. Navigation guides are formatted to resemble the provided documentation breadcrumb trail at the top of the documentation. The following screenshot is how the breadcrumb is displayed when viewing the documentation directly from the Siemens Solution Center website. In the below resources, this breadcrumb trail is replicated to provide a guide for easy navigation. The link represents the link to the document. Teamcenter > Documentation > Active Workspace 5.1 > Active Workspace Fundamentals If the link were to the topic Replace an attached file in the screenshot earlier in this article, the navigation trail would be. Teamcenter > Documentation > Active Workspace 5.1 > Active Workspace Fundamentals > Working with Data > Working with Attachments > replace an attached file
- Step-by-Step Guide: How to Create an AWToolbox.com Account Manually to Learn Teamcenter and Active Workspace
At AWToolbox.com we provide free access to all of our content, however we do require a free membership to view the free content in some cases. As you begin to explore, create a new account by following the process indicated below. Create a New Account Manually to Learn Teamcenter and Active Workspace Access the AWToolbox.com website in a web browser. Click the Log In link located top right of the site. AWToolbox.com Log In button. On the Log In page, click Sign Up . Log in page with options to access using Google, Facebook, or Email, and a sign-up link for new users. On the Sign Up page, select Sign up with email. Sign-up page offering multiple registration options through Google, Facebook, or email, emphasizing agreement to terms and a public profile setting. Tip. Optionally use a Google account or Facebook account to login. Only sign up this way if you are using the sight for personal learning. If registering for a company, use the email option and supply the company email address assigned to you. Enter your Email and Password . Click the Sign Up button. You will receive an email to the email address used to login with a confirmation code. Place the confirmation code into the Enter 6-digit code field. Email verification page prompting the user to enter a 6-digit code sent to their email address to complete sign-up. Click Confirm & Sign Up . Verify the create account to learn Teamcenter and Active Workspace process is successful by selecting the profile link. User interface displaying a dropdown menu with options for Profile, My Subscriptions, My Account, and Log Out. Note. You will receive an automated welcome email when the account is created.
- Unlock Your Potential with AWToolbox's Comprehensive Training Program
Training your resources is key in any industry. At AWToolbox.com our primary focus is Baseline Training . The type of training focused on bringing your resources up to date with the latest the software has to offer to prepare them for identifying ways and means of solving complex customer use cases in their projects or on their teams. AWToolbox.com 's courses are available remotely, allowing your team to work together without the need to travel, or manage costs/time. Our content is composed of 1080p HD quality technical demonstrations. The instructor presents just as they would in a classroom but through a recorded video and lectures and puts into practice the tools and resources you will need to become skilled with Teamcenter and Active Workspace. In addition to the paid video content, we provide links to additional resources such as the Siemens Knowledge base and community sites, online help documentation and more. Feel like you need to ask some questions? Completely understandable, AWToolbox offers Mentoring . Mentoring services can be thought of as office hours you can book as an additional service to be able to ask questions, walk through a use case, etc. Contact us with your question/topic and we will let you know what we recommend. These sessions typically take place after a course is completed, however can be scheduled at any time. The Mentoring sessions can be thought of as mini private ad-hoc courses = Mentoring. We provide in-depth technical demonstrations in the Teamcenter and Active Workspace software. 100% Remote Take our courses on your time. Don't forfeit your work-life balance to take a class, all our courses are 100% remote. Our platform is setup to make it easy to watch our demonstrations and quickly consume our content. Don't stress about catching some bug, or be being stranded in a random city, hotel, or airport just for the sake of learning. Take advantage of the technology we have all become accustomed to and make training travel to you.
- Login to AWToolbox.com for Teamcenter and Active Workspace Training
Navigate to AWToolbox.com in a web browser to begin Teamcenter Training. Click the Log In link located top right of the site. Log in option highlighted in a website's navigation bar, accompanied by contact and search features. On the Log In page, Log in with Google, Facebook, or (recommended) with Email. Alternatively, click Sign Up if you are not currently a member. User interface for logging in to a website, offering options to log in with Google, Facebook, or email, and a sign-up link for new users. On the Log In page, provide your Email and Password. Tip. Click the Forgot password ? link and provide your email to receive a reset link to change your password. Be sure to check the junk / spam inboxes if you do not receive the email. Click Log In . Verify the log in process was successful by verifying you can access your Profile, Subscriptions and Account. A website's user interface includes a dropdown menu with options for profile viewing, subscription management, account settings, and logging out. Click Log Out to exit the site.
- Discovering the Right Teamcenter Learning Track for you by Navigating the Learning Center
To explore a course on the AWToolbox website, follow the process (below). Discovering the right course for you by navigating through the Learning Center is the 1 stop on your path to starting the Teamcenter journey at AWToolbox.com . Navigating Through the Teamcenter Learning Center Navigate to AWToolbox.com in a web browser. On the AWToolbox home page, click Learning Center (or click this link). On the Learning Center page, browse topics with Learning Tracks (Using Essentials, Administration Essentials, etc...). Click Learn More on a course to open a full course description. Course Overview for Teamcenter 2412: Using Active Workspace Essentials - Gain a comprehensive understanding of the Active Workspace Client application through video demonstrations and interactive lessons. Complete the program for certification and explore 20 steps designed to enhance your skills. Learning Center User Interface Overview Each course presents some helpful information, though to view more in-depth information click the Learn more button on the course. Each course "cell" in the Learning Center contains several properties to provide a quick overview of the course. Learning Center Cell Properties If you are just browsing and are or are looking at a course not included in your membership the properties listed in the Learning Center will be shown as follows. The numbers next to the items below relate to the image (screenshot) above. Enrollment status in the course [ Enrolled | Completed ]. This won't display if you do not have a free membership. Title of the course. All courses are Free with membership. The 'Start | Continue' / 'Learn More' button provides quick access to the course overview or to begin taking the course. Click the Question Mark Icon ? at the top of the screen for in-context help. Course Overview User Interface Overview The Course Overview that is available by clicking either the Learn more or Start | Continue buttons provides in-depth details about a course. This information can be helpful when deciding if the course contains the content you need, duration, etc. View the Course Overview by clicking Learn more Course Information page for "Teamcenter 2412: Using Active Workspace Essentials," detailing a certificate-based program with 20 steps, focusing on navigation and functionality within the Active Workspace Client application. Click Learn More to view the Course Information page. Click Join to access the course. Expand the Table of Contents to review course information and topics. Review the Summary to see what the course has in store, duration, and recommended prerequisites. Click the Question Mark Icon ? located on the top of the page for additional, in-context help. Certificates Notice the Get a certificate by completing the program statement at the top of the Course Overview screenshot (below). For each course you successfully complete, you will receive a Certificate of Completion indicating your success. Course overview contents The Course Overview is broken up into several sections. Header. Provides the title and information about certificates. Course Overview. A detailed overview of the course. This area also defines the version compatibility and prerequisite information recommended. Course Content. Details on the sections and topics in the course. Instructor: Provides information for who the instructor is that recorded the course and a link to their profile. Membership Information: Provides information on how many memberships are available for the selected course. If the course is included in your plan it will say "Included with your plan". Join: This button will take you to a Memberships page to select from available memberships. If you have not joined the site yet, it will also prompt you to join up. View the Course Overview by clicking Start | Continue If you select the Start | Continue button, the Course Overview page will display as well as the full course interface. Online learning interface for Teamcenter 2412 course, featuring an introduction to using Active Workspace Essentials with a detailed module overview and interactive 3D model exploration. Click the ? icon to explore context based help. Click the Full Screen icon to make it easier to scroll and complete tasks. Select the i Overview topic to review the course information. Expand a Section to see related course topics, videos, and knowledge checks.
- Maximize Your Learning: Utilizing Picture in Picture Videos at AWToolbox.com
At AWToolbox.com the experience is just as important as the training material. We constantly strive to bring better solutions to everyday problems. Explore the New Picture in Picture Videos at AWToolbox.com Feature Picture in picture (PIP) is nothing new, but at AWToolbox.com it is to us! We have implemented (PIP) in our training so you may now take advantage of this simple addition to our site. Note. As we transition to AWToolbox.com videos being hosted on our YouTube Channel, this feature is also available through YouTube.com . When you are watching a video in one of our courses on the Course Library or Blog, follow the steps below to interact with the PIP functionality. When viewing a training video, click the More options button. Click the More Options button in the lower right side of a video. In the More options menu, select Picture in picture . Select the Picture in picture option in the More options menu. The video will open in a standalone window in the lower left side of the screen. Verify the Picture in picture window opens independently of the AWToolbox.com website. Click and drag the corners of the picture in picture window to increase or decrease the size of the window. Hover the cursor over the corners of the PIP window and click and drag the corner to resize the window to your preference.
- Troubleshooting Teamcenter and Active Workspace Basics, Web Tier Problem
In this post, our instructor provides a learning session on troubleshooting a problem with the Teamcenter and Active Workspace Web Tier. In the demonstration, key topics are discussed relating to the separation of Teamcenter components, testing the Oracle Database, looking over services, testing multiple clients and running utilities. Helpful Siemens Support Center Links and Searches Web Tier Documentation and Solution Center Support Cases, Knowledge Base Articles, Documentation and more Teamcenter 2312 Logging information in the System Administration Document Useful administration utilities
- Learn the Teamcenter Command Prompt
Take a quick peek at the Teamcenter Command Prompt. Learn about what makes it so special. Explore the purpose for the TC_ROOT, TC_DATA, and tc_profilevars.bat/sh callouts and run a few simple Teamcenter Command Line Utilities to stretch your legs a little. Before Diving into the demonstration, take a moment to review some essential information. When the Teamcenter Command Prompt opens, 3 calls are made. TC_ROOT - This is an installation directory for Teamcenter. The TC_BIN directory contains many of the Teamcenter Utilities that can be run in various use cases. TC_DATA - This is the data model directory for Teamcenter. Typically, there is only 1 of these for a Teamcenter site. This is typically installed where the Corporate Server is installed. TC_DATA\tc_profilevars - this file (.bat in Win.) contains all of the Teamcenter Environment Variables for the Teamcenter Environment to run. This file should be source controlled. Tip. Enter set tc after opening the Teamcenter Command Prompt to print all TC_ environment variables and validate the process ran. There are many Teamcenter Utilities. Though the instructor uses a couple with 1 or 2 arguments, the amount of things that can be accomplished using the Command Prompt is astounding! Check out the following references on information related to Teamcenter Utilities (you may need a Siemens Account to access some links). Great post on the Siemens Community Site asking what the Teamcenter Command Prompt is. There are a lot of good comments to this entry. Check out the Siemens provided online help for the Teamcenter 2412 Command Prompt . This document has a great set of help for getting start, and all of the Teamcenter Command Prompts listed in one place.
- How to Streamline the Automatic Account Creation Process for AWToolbox.com Account Creation
At AWToolbox.com we provide the ability to Create Account to Learn Teamcenter for you, your users, or your entire team at 1 time. The process defined below details the steps needed to take after your account has been created for you. Procedure for accessing an account that has been set up for you Locate the Create Your New Password email sent from AWToolbox .com Note. This email may be sent to junk/spam due to the no-reply sender. The Create a Password email sent by AWToolbox.com when your account was created. Click the link to create/set a password, then use your email and password to login. The email looks slightly different after moving the email to the inbox out of junk or spam. Click the Create New Password link. In the email, click the Create New Password link. On the Reset password page, provide a new password and confirm the password. After clicking the Create New Password Link, the Reset password page will open. Create a strong password and confirm. Then click Reset Password Click Reset Password . Verify the Your password has been changed message displays. The validation will let you know if the process was successful. Click OK . Access the AWToolbox.com website in a web browser, or use the Log In page to login. Click the Log In link located top right of the site. On the Log In page, click Log In with Email . AWToolbox.com Login Page. Available options include "Log in with Google", "Log in with Facebook", or "Log in with Email". On the Log In page, supply your Email and Password . Tip. Optionally use a Google account or Facebook account to login. Only sign up this way if you are using the sight for personal learning. If registering for a company, use the email option and supply the company email address assigned to you. Click Log In . Verify the Create Account to Learn Teamcenter process is successful by selecting the profile link. Verify login by validating the options Profile, My Subscriptions, My Account, and Log Out are displayed from the profile menu. Note. You will receive an automated welcome email when the account is created.
- Active Workspace XRT Editor Edits Style Sheet File Names in the Teamcenter Volume
In Teamcenter's Active Workspace Client (AWC), The XRT Editor location, tool, overwrites the physical file name in the volume, or Named Reference. This is not ideal when we look at migrating style sheets to other environments; like Development to Production for example. In the demonstration, our instructor reviews this "feature" and demonstrates a few simple tactics for mitigating impacts to your migration methods by adding the name of the style sheet as a comment at the top of the XML definition. This is so you can search in Windows for the contents of this document so you know which file corresponds to which dataset on export. We highly recommend using the Administration Data Tools as this mitigates the issue further by automating the export and import of style sheets and reduces the need to digest the local files after an export.
- Override the Teamcenter and Active Workspace Text Server for Localization Display Values
In Teamcenter and Active Workspace, there are many locations which get their display values from a server-side file. In this post, explore the topics that are controlled by the text server and how to override the values to take use of the feature. Explore our demonstration video for overriding the textserver or continue below to see detailed information about the process. Examples of features that utilize override the Teamcenter and Active Workspace Text Server Style sheets Integrated Toolkit (ITK) functions which retrieve custom display names from a list of custom error messages Query Builder Saved Queries Error Message Handling (EMH) More.... The elements in the Active Workspace interface are all controllable by the override the Teamcenter and Active Workspace text server. If an administrator needs to make a change without the text server, that individual needs to modify each location, on every page to make the change. Using the text server, all of the locations call to a specific variable. The variable is defined in a file in the text server and maps to a display value. If the administrator needs to make a change, and has the text server, the change need only be made to the file on the server and all locations which reference it will pick up the change (once the tcserver processes are restarted that is). Siemens has provided a way to provide our own values for the display and error names. The location of the display names in Teamcenter and Active Workspace's style sheets (along with other features that use the text server) derive from is: %TC_ROOT%\lang\textserver\en_US The en_US value may be changed for various localizations. Try it out Learn how to override the Teamcenter and Active Workspace textserver to create your own or override existing localization values. Future changes to values utilizing the text server can be evaluated and reused extensively without much effort in modification. Version compatibility The process is validated in Teamcenter 9 through the latest release (14.*). The process is also validated in Active Workspace 3.4 through the latest release of (6.*). Process to override the text server For additional reference. Below are additional links that will aid you in understanding, setting up, and learning about open issues and troubleshooting with the Teamcenter Text Server. The links (below) direct you to documentation and resources that may be of help on this topic. The links direct to the Teamcenter 13.2 online help documentation on the Siemens website. However, the information is located in a similar location under each version of Teamcenter 12.3+. Tip. Some of the following links direct to the Siemens Solution Center and it's content. You will need to have access to a Siemens Account. Login to the Siemens Solution Center, then click the link to redirect to the page.
- Maximize the Teamcenter and Active Workspace UI with AWToolbox.com's Configuration and Customization Services
At AWToolbox.com our staff are experts in modifying the Teamcenter Rich Client (RAC) and Active Workspace Client to tailor the user experience to specific use cases. Explore all of the options when it comes to Teamcenter and Active Workspace UI configuration. Our experts will guide and execute changes to the User Interface (UI) while ensuring all tailoring is deployable to other systems and modular (can be removed) without much to any effort if the time comes that the software implements the feature as a Commercial Off the Shelf (COTS) solution (also known as out of the box (OOTB)). We also offer services to ensure future maintenance on those features. Examples of Teamcenter and Active Workspace UI Tailoring topics Do you require an icon to symbolize a unique Release Status or object type? Are you in need of a new page to display a collection of data? Do you need a fresh Workspace to segregate commands and pages for a specific group? At AWToolbox.com, let us help you with these use cases. Below is a list of some of the available configuration and customization topics that we can assist with. Note. If a topic does not appear in the list it doesn't mean we can't help. The list is a sampling of all of the various topics that are available. Common tailoring topics include: Home Page Tile configuration Table modification and deployments for new columns Style sheet customization to streamline and provide a tailored UI for users to interact with. Active Workspace client-side customizations including commands, locations, sublocations, workspaces, indicator icons, icons, and more. Color and text changes. Graphic changes such as modifying the background colors to reflect a dev, training, or production environment. Don't see the topic you need? Please Contact Us and find out if we can help.
- Are Traditional Training Methods Holding Your Teamcenter Training Back? Discover a Revolutionary Approach with AWToolbox.com
At AWToolbox.com, our goal is to bring deep dive demonstration content to our customers as quickly as possible. We hope to help fulfill an urgent need to provide a cost effective training platform for newcomers in the Teamcenter and Active Workspace software. Teamcenter Training Courses We Develop courses that are both multi-version compatible and recorded for easy repeatability. The courses and content we provide are based on the core foundation functionality of the Teamcenter and Active Workspace software. Explore deep-dive demonstrations in a lecture style similar to a classroom and utilize embedded links to explore content available in the Siemens' online help on the Siemens Support Center. Note. The Siemens Support Center is only accessible by customers who have purchased a license or have received a Siemens Account (WebKey). This content is owned and proprietary to Siemens Digital Industries Software. However you may utilize the paid content in the videos for learning if you are not able to access the Siemens content. Let us find the path for your team, don't fumble around for the information. Blog content Continuously produce detailed content for our blog. Some free, some available by Membership. Our Blog is a way to share training information, topic based demonstrations and content, course overviews, information about AWToolbox.com and much more. Contact Us to explore which solutions are best for you.
- How to Customize Active Workspace Help Command URLs Using Preferences in 4 Simple Steps
The Active Workspace Help Command in the Active Workspace Client (AWC) provides a link that is hard coded into the client source files and set to take users directly to the Siemens Online Help Documentation for the version installed. This is not preferred due to the fact that most users do not have access to the online help, but rather a local version of that help.
- How to Automate Start and Stop Teamcenter Services using a Script | Up to Teamcenter 16.3 & Active Workspace 6.3
One of the most common activities for a System Administrator working with Teamcenter and Active Workspace is to start and stop Teamcenter Services using a script in the environment. It is a repeated task that deserves automation. 1st, create a script named _runTc.cmd and place it on the server desktop and execute with administrative rights. Note. Starting and stopping services requires administrative rights, therefore that is the first thing to verify. After validating the script is running with administrative rights, we need to present a menu where the administrator can choose to start or stop the services for the environment. Once the administrator makes a choice then we perform the necessary tasks to complete that choice. I use the display name of the service (in quotes) for clarity instead of the service name which may not be clear. The _runTc.cmd script is defined (below). Note. you may download the file below. The downloaded file will be a .zip file. Extract the .zip file to find the _runTc.cmd file. The code in the file is the same as in the example below. Tip. Modify this script for the services that you are actually running in both the net start and net stop locations for each service. Now you can simply right-click the script and select "Run as administrator". Enjoy! @echo off setlocal enableextensions setlocal enabledelayedexpansion :: **************************************************************************** :: Name: _runTc.cmd :: **************************************************************************** :: Description: :: Start/Stop Teamcenter Services (Tc4Sherpa). :: :: Instructions: :: Open a command prompt with "Run as administrator". :: Run the script. :: :: PreRequisite :: Administrative Rights. :: :: Script History: :: XX.XXX YYYYMMDD Who Description set version=00.000-beta &:20230227 RTE Initial build. set version=00.100 &:20230228 MJM Release post debug set version=01.000 &:20230303 RTE Initial release. set version=01.100 &:20230303 BAC Modified; Tc4Sherpa use. :: For new entry, copy the last entry and modify Date, Initials and Description set version=%version: =% set title=%~nx0 - version %version% title %title% :: **************************************************************************** :: Validate administrative rights. ____________________________________________ @echo.Administrative permissions required. Detecting permissions... net session >nul 2>&1 if not %errorLevel% == 0 ( echo.FATAL: Current permissions inadequate. Use "Run as administrator" pause exit /b 0 ) @echo.All good! @echo. :: Execution :select @echo.1 = Start Tc Services @echo.2 = Stop Tc Services ^(Full Downtime^) @echo.3 = Stop Tc Services ^(Deployment - leaves FSC and Microservices running^) set /P "iWant2= " :: List services... if [%iWant2%]==[1] ( @echo.Starting Teamcenter Services... net start "Teamcenter FSC Service FSC_PDX_CORP1" net start "Teamcenter Process Manager" net start "Teamcenter Server Manager Tc4Sherpa_PoolA" net start "Teamcenter Shared Metadata Cache Service" net start "Teamcenter Subscription Manager Service" net start "Teamcenter Action Manager Service" net start "Teamcenter Task Monitor Service" net start "Teamcenter Dispatcher Module V13000.2.0.21_20221208.00" net start "Teamcenter Dispatcher Scheduler V13000.2.0.21_20221208.00" net start "Apache Tomcat 8.5 Tomcat8" net start "Active Workspace Indexing Service" net start "Teamcenter AM Read Expression Manager Service" net start "Teamcenter VisServlet vispool-A" net start "Teamcenter VisServlet visassigner-A" net start "Teamcenter TcFTSIndexer Sync" ) :: List of services to stop... if [%iWant2%]==[2] ( @echo.Stopping Teamcenter Services... net stop "Teamcenter TcFTSIndexer Sync" net stop "Teamcenter VisServlet visassigner-A" net stop "Teamcenter VisServlet vispool-A" net stop "Teamcenter AM Read Expression Manager Service" net stop "Active Workspace Indexing Service" net stop "Apache Tomcat 8.5 Tomcat8" net stop "Teamcenter Dispatcher Scheduler V13000.2.0.21_20221208.00" net stop "Teamcenter Dispatcher Module V13000.2.0.21_20221208.00" net stop "Teamcenter Task Monitor Service" net stop "Teamcenter Action Manager Service" net stop "Teamcenter Subscription Manager Service" net stop "Teamcenter Shared Metadata Cache Service" net stop "Teamcenter Server Manager Tc4Sherpa_PoolA" net stop "Teamcenter Process Manager" net stop "Teamcenter FSC Service FSC_PDX_CORP1" ) :: List of services to stop for DM Deployment... if [%iWant2%]==[3] ( @echo.Stopping Teamcenter Services for Deployment... net stop "Teamcenter TcFTSIndexer Sync" net stop "Teamcenter VisServlet visassigner-A" net stop "Teamcenter VisServlet vispool-A" net stop "Teamcenter AM Read Expression Manager Service" net stop "Active Workspace Indexing Service" net stop "Apache Tomcat 8.5 Tomcat8" net stop "Teamcenter Dispatcher Scheduler V13000.2.0.21_20221208.00" net stop "Teamcenter Dispatcher Module V13000.2.0.21_20221208.00" net stop "Teamcenter Task Monitor Service" net stop "Teamcenter Action Manager Service" net stop "Teamcenter Subscription Manager Service" net stop "Teamcenter Shared Metadata Cache Service" net stop "Teamcenter Server Manager Tc4Sherpa_PoolA" ) :: Misc. ::net start "Teamcenter_DC_Service" ::net start "Teamcenter_DC_RepoService" ::net start "Teamcenter_DC_RepoService_Publisher" ::net start "Tc-Mgmt-Console-Container" :: Done. ______________________________________________________________________ @echo.Completed. endlocal If you are having difficulties with Teamcenter and Active Workspace starting and stopping services, check out the Siemens Communities page for general questions and resolutions. This post was provided by Sherpa Design, Inc. Edit. Original publish date April 3, 2023 by Randy Ellsworth. Updated publish time for formatting adjustments.
- Maximizing Success Through Strategic Partnerships: A Spotlight on Sherpa Design, Inc.
Our mission is exploration. This is most visible in our approach to product engineering: as a bolt-on extension to your R&D team, we explore all viable directions, then confidently chart the path forward. Whether we’re starting from early-stage concepts or an existing product in need of evolution, we get your project on track toward its next destination. Since our founding in 2001, we’ve applied that same mindset as we built our on-site machine shop, became the first Carbon Global Design Partner, developed customized NX CAD/CAM trainings, and built an amazing team to deliver Teamcenter solutions. Through our work with Fortune 100 innovators, our Strategic Partnerships, and ambitious R&D teams, we’ve built up a wealth of insights we can adapt to new contexts. What we found benefits all our clients across domains: our combination of resourcefulness, agility, and collaborative expertise. Meet the Sherpa Team.
- Spotlight on Success: How Our Solution Partners Drive Innovation at Manufacturing Consulting Concepts, LLC
Manufacturing Consulting Concepts, LLC (MCC) is a Product Lifecycle Management (PLM) implementation company that started in 2013 and has been supporting the Air Force A-10 PLM Implementation project since 2016, and a proud Solution Partner of AWToolbox.com. MCC focuses on the Siemens Teamcenter PLM software as the tool of choice when engaging customers and addressing customer requirements. MCC customers include Honda Aircraft Company (HondaJet), GE Transportation, InterLatin, Cryotec, Moog Industrial Group, and Siemens PLM. While supporting the AF A-10 PLM project MCC was instrumental in the development, deployment, and maintenance of the 107 and 202 processes. These processes have been demonstrated, shared, and distributed to other Air Force PLM projects like the ICBM project, the ETAR team, PLM CSO office, and more. MCC worked on the team that is switching the AF A-10 project from the Teamcenter Rich Client to the Active Workspace Client (AWC). MCC PLM resources on the AF PLM projects have extensive experience as Solution Architects and Business Process Analysts utilizing the DevSecOps process of developing and deploying the Teamcenter suite of modules. On average the MCC team members have 15 years of experience and application of employing the tool to meet the customers’ requirements and solving customer's issues. Matthew Schmitz | Owner & Principal Consultant | LinkedIn
- Step-by-Step Guide: Install and Configure Wildfly as Your Web Application Server for Teamcenter and Active Workspace
Teamcenter and Active Workspace require a Web Application Server for communication from the client to the Server Manager. Wildfly is one option of many (Tomcat, Weblogic, JBoss, etc.) that can be used to perform this function. In the example below, we demonstrate how to configure Wildfly (JBoss) to connect to the Teamcenter and Active Workspace environment to enable communication pass through. The configuration of the tc.war is a prerequisite for this process. This process provides an interaction with the Web Application Manager (WAM) to build the tc.war file. In addition, if not done already, if you are running Active Workspace 4.3+ you will need to ensure the Microservices are integrated into the Web Application Server. For information regarding compatible versions of Wildfly and other supported Web Application Servers, see the Teamcenter Certifications and Information section of the Hardware and Software Certifications page on the Siemens Solution Center. Try it out Learn how to install and configure Wildfly to support a Development or Training in a Teamcenter and Active Workspace Environment. Version compatibility The process is validated in Teamcenter 11 through the latest release (14.*). The process is also validated in Active Workspace 3.4 through the latest release of (6.*). Versions of Wildfly vary depending on the supported version of Teamcenter. Process to Install and Configure Wildfly for Teamcenter For additional reference. Below are additional links that will aid you in understanding, setting up, and learning about open issues and troubleshooting with the tc.war configuration and J2EE Web Application Server setup. The links (below) direct you to documentation and resources that may be of help on this topic. The links direct to the Teamcenter 14. online help documentation on the Siemens website. However, the information is located in a similar location under each version of Teamcenter 12.3+. Tip. Some of the following links direct to the Siemens Solution Center and it's content. You will need to have access to a Siemens Account. Login to the Siemens Solution Center, then click the link to redirect to the page.
- Maximizing Efficiency: How to Utilize Active Reports in Active Workspace
Active Reports are a dynamic reporting capability inside of Teamcenter's Active Workspace Client (AWC). Active Reports provide a method of creating a Dashboard of standard reports that users can view directly in the AWC. Table of Contents The 2 types of Active Reports How are Active Reports Defined Differently from Teamcenter (Report Builder Reports)? Watch the video demonstration Access Active Reports in Active Workspace Explore the Reports Location and Sublocations How are Active Reports created? Create the Search Data for an Active Summary Report Create the Set Layout for an Active Summary Report Use Preferences to configure options for Active Reports Practice with additional examples Documents to consider online and locally The 2 types of Active Reports Active Summary Reports: When viewed, Active Summary Reports automatically execute a search against the data in the Teamcenter database and displays the dynamic data in a table. In addition, various types of charts are available to configure to aid in displaying the resulting data in a consumable manner. Active Item Reports: When viewed, Active Item Reports provide a report for a specific object and its properties. This differs from Active Summary reports as they do not summarize the data from multiple objects using a search and may not be available to be added to the My Dashboard sublocation. How are Active Reports defined differently from Teamcenter Report Builder Reports? Unlike Report Builder Reports Predefined Reports (or customized reports), Active Reports are built with a simple interface. This style of reporting is less configurable for deep dive reporting, but counters with ease of use and quick (on the fly configuration). Watch the video demonstration We recommend watching our instructor demonstration. In this post, the demonstration is spliced together from multiple topics in our courses. Learn how to interact with Active Reports, create new Active Summary Reports, and edit existing Active Reports all in the Active Workspace Client (AWC). There are also step by step instructions below and links to other types of Active Reports and how to build them. Access Active Reports in Active Workspace To access the Active Reports in the Active Workspace Client, click the Reports Tile on the Home Page. The Reports location will open and display the My Dashboard sublocation. Note. If the Reports tile or resulting Reports location does not display, ensure the Reporting feature is installed for the Active Workspace Client and Server features in the Teamcenter Environment Manager (TEM), or Deployment Center (DC) installation applications. The Active Workspace Client Features and Server Extension Features documentation can be found in the Active Workspace Installation guide. If all of the features are installed correctly, make sure to check and see if the Reports tile is hidden. Explore the Reports Location and Sublocations The Reports location is made up of several sublocations, of which 2 are utilized for Active Reports. My Dashboard: a list of your favorite reports. You can add and remove reports in this location as needed from the Templates sublocation. Tip. Only Active Summary Reports and Reporting and Analytics Reports may be added to the My Dashboard sublocation. Active Item Reports are not available in this spot because they execute against a singular object and do not need a summary of objects. Templates: a list of all Active Item and Active Summary reports. From this location, you can add to your My Dashboard location or execute Active Reports directly. How to Utilize Active Reports in Active Workspace As mentioned earlier, Active Reports are created in the Active Workspace Client interface. To begin, on the My Dashboard sublocation select New > Add. Use the resulting Add panel to Utilize Active Reports in Active Workspace details, including ID, Name, Description, and Type. Next, click Add. The next steps vary based on the selection in the Type field: Active Summary Reports Active Item Reports Create the Search Data for an Active Summary Report The following example provides the configuration options for an Active Summary Report Search Data. In addition, for an alternate example and support documentation from Siemens see the Create and generate and active summary report topic in the Active Workspace Fundamentals document in the online (or locally installed) help. After clicking Add in the previous Add Panel, the Configure Report Panel opens and provides options for defining the search and layout of the Active Summary Report. Tip. The Search Data field utilizes the Global Search feature in Active Workspace. View the Global Search Tips and Techniques guide in the Active Workspace Fundamentals documentation to view strategies to aid in defining the search to meet your requirements. In this example, the Active Summary Report searches for all objects that are Item Revisions and owned by the Engineering Group. There is more than one way to define the search in this example. In the image (below) we entered: Type:ItemRevision Next, we applied the Type and Group ID Filters. Create the Set Layout for an Active Summary Report After the Search Data is completed and the Results tab displays the information to report against, select Set Layout tab. In the Set Layout tab, provide the Title of the Report (Text), Color theme and Font type to be used in the display of the Active Summary Report. Tip. There are a lot of available Colors and Fonts. Use the Show Preview command to view the report during configuration. After deciding on the previous selections, (optionally) add a Chart (up to 3) to provide interactive visual aids to users accessing the Active Reports. To begin, click the Add command in the CHARTS section. Tip. Make sure to expand the arrow next to the CHARTS section title after clicking Add to display the new chart configuration information. Add Charts and define the Title, Type of chart, Chart On and Set as Thumbnail details for each chart. Remember to click Show Preview to see the iterations of the work. Title: This is the title of the individual chart. Type: Choose between Line, Pie or Column chart types. Chart On: Select a property to display in the chart information. For example, if Type is selected the chart will contain Columns, Pie divisions, or points on a graph depicting the types of objects returned from the search. Set as Thumbnail: This sets the chart as interactive and displays it in the My Dashboard sublocation if the Report type is added to the My Dashboard. Tip. Click Show Preview to view the chart types. If the Configure Report panel closes, use the Edit > Edit Report command to open the panel to continue editing. After defining the charts to configure the Active Summary Report, optionally define a Table to display the results in. Select the Column Names for the table and decide to display the table as a thumbnail on the My Dashboard sublocation. Tip. Explore the available preferences for controlling which Column Names are available and adding additional (custom) properties for custom object types. Important. After the Active Summary Report is completed, click Save. Validate the new Active Summary Report is available in the Templates sublocation in the Reports location, and in the My Dashboard (if added during the creation process). Use Preferences to configure options for Active Reports The preferences in this section pertain to the Active Reports functionality in Teamcenter and Active Workspace. All Preferences in Active Workspace (configured for a given site) may be accessed via the Preferences location. Search on REPORT_AW* to quickly locate the preferences that pertain to this feature. REPORT_AW_ItemReport_Objects_FilterProperties REPORT_AW_MyDashboard_PageSize REPORT_AW_MyDashboard_TC_Report REPORT_AW_ObjectType_Properties REPORT_AW_Show_GenerateReport_Command_for_Multiselect Practice with additional examples Though the example (earlier in this post) provides 1 example of constructing an Active Summary Report, there are more examples available in the Siemens provided online help and locally installed documentation. For practice. review the following links and information and practice with either the use cases provided or with custom data in a similar way. These examples are also in the local help in the Active Workspace Fundamentals document. Create and generate an active summary report Create an active item report for schedule tasks Create an active item report for change requests Documents to consider online and locally The following links are produced and maintained by Siemens Digital Industries Software (as well as the links in the document). We provide only a guide to these links. For more information related to our documentation syntax and linking, see the Documentation links and syntax post on our Blog. Caution. The information and links in this post are directed to the Active Workspace 6.0 online help. Below are links other versions for the information. As a quick reference, the information related to Active Reports are located in the Active Workspace Fundamentals document for each version. The information for Active Reports in all versions are contained in the Active Workspace Fundamentals documentation in both the online help (links provided), and the locally installed online help. If navigating the local help in all versions, use the search at the top of the help and the Category and Type filters to locate the Active Workspace Fundamentals document. Fun Fact. The Active Reports feature was added in the Teamcenter 13.2 Active Workspace 5.2 versions of the software. Active Workspace (6.0) Active Reports Active Workspace (6.1) Active Reports Active Workspace (6.2) Active Reports
- Active Workspace Installation Training: How to Set up the TcFTSIndexer as a Service
In the Active Workspace Client (AWC), the TcFTSIndexer must be running for Global Search to work. Out of the box, to achieve this, you must run the TcFTSIndexer program in a Teamcenter Command Prompt similar to the following to pick up *new* objects to be available in the search results. runtcFTSIndexer -task=objdata:sync -interval=300 As an administrator, you know that running commands in a Command Prompt is okay for one-offs but not okay to leave running all the time due to the server unexpectedly rebooting or the System Administrators may push updates to the Operating System (OS) and reboot the system. After either of these situations happen, then indexing is no longer running. Then you, the administrator, must log into the server and restart the TcFTSIndexer process. There is a better way. What we need to do is create a wrapper around a batch script that starts our command. The traditional way to do this is with a commercial utility, called AlwaysUp, which runs as a service. However, AlwaysUp only checks that AlwaysUp is running and not if the underlying command is running. I found an open source solution using NSSM. NSSM (Non-Sucking Service Manager), it really is named that. validates the underlying program is running and it is simple to use. Not only will it save you money but will save hours of debugging time trying to figure out why indexing is not working. After downloading and installing NSSM (I used E:\NSSM), create a batch script in that directory named Start-TcFTSIndexerSync.cmd. Create a service, named TcFTSIndexerSync (no spaces) but use Display name Teamcenter TcFTSIndexer Sync so the service sorts correctly with your other Teamcenter services. Now you will be able to start and stop the TcFTSIndexer utility for sync without much effort. Furthermore, your environment is more robust since the service will automatically start this utility if the server is rebooted. No more manual management. Explore more Active Workspace Installation Training options by exploring our Installation Essentials memberships. This post is provided by Sherpa Design, Inc.
- Uncovering the Key Players: How to Define Teamcenter Training Roles in Your Organization
All training content at AWToolbox.com is created with a specific role in mind. In some cases, there are recommended courses to take prior to taking the course in question. These recommendations are to ensure you receive the most for your investment. We can help you to make informed decisions regarding which users receive what training by mapping the role to the service. Below are the definitions of each role for training and their definitions. Teamcenter Training Information for Users Benefit the most from either the Using Active Workspace Basics or the Using Active Workspace Essentials course(s). These courses provide an introductory demonstration on how to interact with the Active Workspace user interface, commands, and data. The primary difference between these two courses is their depth. All of the sections remain the same while the length and depth of the content varies. Example. In the Using Active Workspace Basics course the Searching section may require you to watch a 10 minute video detailing the basics to get started with searching in Active Workspace. However, the Using Active Workspace Essentials course is designed for heavy users and as prerequisite teamcenter training for administrators, thus the training will take much more time with many more options included to demonstrate the breadth of the capabilities. The later course also includes authoring topics. Information for Subject Matter Experts (SME) Benefit the most from either the Using Active Workspace Basics or the Using Active Workspace Essentials course(s), however probably most the later. These courses provide an introductory demonstration on how to interact with the Active Workspace user interface, commands, and data. For a SME, these topics not only provide clarity on how to perform tasks but also demonstrate the capabilities of the software to make informed business decisions during implementation or for support. Information for Teamcenter Administrators When it comes to Teamcenter and Active Workspace administrators, there are essentially 2 types that fit this category. Administration Data Administrator (Application Administrator) Data Model Administrator Teamcenter Administration Data Administrator Also referred to as an Application Administrator because the Rich Client had Applications (Perspectives) and most of these administrators interact with the Applications to perform their tasks. Such tasks included working in the Workflow Designer, Organization, Query Builder, and other applications. Teamcenter Data Model Administrator Also referred to as a Business Modeler IDE (BMIDE) Administrator, these administrators work with the changes to the underlying schema behind Teamcenter and Active Workspace. Adding new types of objects, modifying attributes in the database, creating Lists of Values (LOV), building ways to filter workflows by object type or Group are all examples of tasks Data Model Administrators are tasked with achieving and then some. This type of administrator needs more training than most. They need to understand the way that Teamcenter and Active Workspace is constructed, how to implement and test tasks, and how to modify administrative settings to fully test and understand use cases. User Interface (UI) Configurator and Developer This role is a specialized one that may be a separate person or may be combined with another role in the organization, such as Data Model Administrator does both duties. Typically, the 2 administrator types and this role interact with each other closely and may be a single person performing all three roles for a company. Which ever is the case, the User Interface Administrator/Developer role is responsible for optimizing and maintenance of the features and components in the interface and how data is exposed. Examples would include modifying Style Sheets to expose attributes or object type creation panels, developing custom commands and locations in Active Workspace, creating Indicator (Status) icons, and any other action which requires the development of XML, XSLT, C, C++ C#, Java or any other variation of code utilized by the Teamcenter and Active Workspace environment. Teamcenter System Administrator (Installation) This role is typically responsible for the installation, maintenance, patching, upgrading, deploying type tasks related to Teamcenter and Active Workspace. This role's curriculum is designed to emphasize on the installation and minimize on the configuration. These are the roles that we here at AWToolbox.com help to support. For questions, please email us at info@awtoolbox.com and we can setup a time to discuss how these roles and curriculum can map to your organization.
- Where to Begin: Getting Started with Active Workspace for Enhanced Productivity
Active Workspace is a new architecture and user interface (UI) that is a part of the Teamcenter software. Active Workspace provides a user friendly and low maintenance method of interacting with a customer's data. User friendly because of the simple and repeatable user interface, simple navigation, and streamlined access to pages and commands. Low maintenance due to the lack of client deployments and low overhead for patching and upgrading the interface. Teamcenter's Active Workspace Client is full of functionality to aid in performing everyday tasks, interacting and locating data, working with workflows and much more. Getting started with Active Workspace for enhanced productivity requires (in most configurations) no client installation, just get a good browser and begin working in the software once enabled in your environment. Compatible browsers include: Google Chrome Microsoft Edge Safari Tip. For more information pertaining to browser support, please see the Hardware and Software Certifications section of the Siemens Solution Center. Utilize the best in Artificial Intelligence (AI) to aid in suggesting common actions performed by you or your team, reduce training requirements, and limit the number of clicks to those only needed to perform the task at hand using Workspaces. Can Active Workspace Integrate with other software? Active Workspace can be accessed anywhere with permissions to your network on any device. Save time by integrating with Computer Aided Drafting (CAD) software, such as NX. Microsoft Office integration and Adobe integration are more examples of software the Active Workspace client is able to integrate with. Explore more information by accessing the Integrations Matrix located in the Hardware and Software Certifications section of the Siemens Solution Center. Be sure to select the version required prior to downloading any files. Explore our content related to Getting Started with Active Workspace Browse available courses for: Users, Administrators, Developers, and more. Browse our Blog for demonstrations, tips, techniques and guides. Explore the links (below) for further information from various vendors, software providers, etc... Teamcenter using Active Workspace Siemens' Teamcenter and Active Workspace Community Site
- Enhance Team Productivity with Teamcenter and Active Workspace Baseline Training
Bring your entire team up to a solid, cohesive state. Whether it be your users who will need to be on an equal footing going into production or the support team behind the scenes. We want to help make the implementation of Teamcenter or Active Workspace run well by: Providing a source of learning. Mitigating impact on performance. Providing key insight and mentoring. Validating the knowledge base. Teamcenter and Active Workspace Baseline Training Demonstrations At AWToolbox.com our Teamcenter and Active Workspace Baseline Training demonstrations are 100% remote, on-demand, and comprehensive. 100% remote so that you do not need to travel and interrupt work to learn. On-demand means that the participation in the courses can be staggered to provide as little interruption to the workday as possible. Memberships are 1 year in duration per member, therefore there is plenty of time to practice and review. As comprehensive as possible in a mixed lecture and demonstration style video. Imagine sitting in a classroom, only recorded. The instructor dives into the software practically by providing context to the scenario, identifying alternate options, and executing the use case(s), and validating the results. Guided Mentoring We understand that a course is just a course, so we've added 2 additional services to supplement the training. As an additional service, provide mentoring at the conclusion, during, or before training occurs to help resolve issues, teach how to execute a specific use case, or review a course in a recap and overview. As an additional service, provide ongoing support as a support center for help on issues or a recap before your next implementation. Training "Sandbox" Environments Don't have an environment for your users to test and run through the steps in? AWToolbox can provide services to support the installation and setup of local sandbox environments to supplement the teams. We will provide you with a read-me.pdf for the selected course to aid in the development of a training environment. We also provide installation services for Training Sandboxes. It could be to perform the installation, or to answer questions while you perform the installation. One of our future goals to aid in this additional service is to build an automated option for you to have access to machines we own and operate that you may login to and rent time with. Until that time we offer help and assistance if this step is required. Baselining We specialize in this form of training. Baselining, as we define it, is the act of putting employees through standardized practical training dedicated to providing standard practices and assuring all members involved can participate equally to make the decisions needed, with all the information. We realize it's a mouthful, but baselining is a perfect way to enable your team and can be performed prior to implementing the software, during implementation, or post implementation. Considerations There are a few things to consider with regards to the team at this point. These are just a few to get you started and if you have questions we can help. What about those who already have experience? Even if the user or administrator already has a ton of experience, they can still participate in training and work more as a champion to support the others with questions as they complete the course. This will provide a method of sharpening the experienced user's skills but also generate natural leadership in the team.
- Discover the Latest on Teamcenter's Active Workspace AppCtxService Transition to Redux Equivalent
Siemens' Active Workspace Client (AWC) uses a set of values (ctx object) provided to the interface to perform essential functions like conditionally controlling the display of commands, binding data into Location searches and more. In previous versions of AWC, developers and administrators used the appCtxService command with AngularJS to invoke these values (the ctx object) into the browser tools of a client to determine what values were available to utilize with the code. The value supplied to the Console of a browser in the previous method was: angular.element(document.body).injector().get('appCtxService').ctx; Tip. A link to the Active Workspace 6.1 documentation for the appCtxService is located HERE. As of Active Workspace 6.2, this mechanism was replaced due to the transition from AngularJS to React. The method used in previous versions of the client is no longer supported (or works) in the newer iteration of AWC. Caution. The online help documentation for Active Workspace 6.2 still contains a reference to the old mechanism that now fails. This error in the documentation may be located HERE (unless it has been fixed since this post was published). The link still provides good examples of how ctx is utilized in the source code of the client for reference. There is a Knowledge Base Arcticle (KB Article ID# PL8705946) in the Siemens Solution Center regarding this error in the documentation. As an alternative solution, it is recommended to use Redux as of version 6.2. Redux is a browser extension that provides this information and much more. Redux for Google Chrome Redux for Microsoft Edge Information regarding Redux used with Active Workspace is documented in the Beyond AngularJS Transition Guide on the Siemens Solution Center. The information in this document provide the justifications as to why Siemens transitioned to React from Angular, as well as some really good information regarding transitioning your declarative components, new architecture and API information and much more. As you begin to work with the Redux extension, the State tab will show similar information to the appCtxService in previous versions. Take a moment to watch our instructor demonstration to see how to install and use the Redux tool. To learn more about Redux, below are some helpful links to get you started in your journey. Getting Started with Redux Redux Tutorials Getting Started with the Redux Toolkit