All training content at AWToolbox.com is created with a specific role in mind. In some cases, there are recommended courses to take prior to taking the course in question. These recommendations are to ensure you receive the most for your investment.
We can help you to make informed decisions regarding which users receive what training by mapping the role to the service.
Below are the definitions of each role for training and their definitions.
Information for Users
Benefit the most from either the Using Active Workspace Basics or the Using Active Workspace Essentials course(s). These courses provide an introductory demonstration on how to interact with the Active Workspace user interface, commands, and data.
The primary difference between these two courses is their depth. All of the sections remain the same while the length and depth of the content varies.
Example. In the Using Active Workspace Basics course the Searching section may require you to watch a 10 minute video detailing the basics to get started with searching in Active Workspace. However, the Using Active Workspace Essentials course is designed for heavy users and as prerequisite training for administrators, thus the training will take much more time with many more options included to demonstrate the breadth of the capabilities. The later course also includes authoring topics.
Information for Subject Matter Experts (SME)
Benefit the most from either the Using Active Workspace Basics or the Using Active Workspace Essentials course(s), however probably most the later. These courses provide an introductory demonstration on how to interact with the Active Workspace user interface, commands, and data. For a SME, these topics not only provide clarity on how to perform tasks but also demonstrate the capabilities of the software to make informed business decisions during implementation or for support.
Information for Administrators
When it comes to Teamcenter and Active Workspace administrators, there are essentially 2 types that fit this category.
Administration Data Administrator (Application Administrator)
Data Model Administrator
Administration Data Administrator
Also referred to as an Application Administrator because the Rich Client had Applications (Perspectives) and most of these administrators interact with the Applications to perform their tasks. Such tasks included working in the Workflow Designer, Organization, Query Builder, and other applications.
Data Model Administrator
Also referred to as a Business Modeler IDE (BMIDE) Administrator, these administrators work with the changes to the underlying schema behind Teamcenter and Active Workspace. Adding new types of objects, modifying attributes in the database, creating Lists of Values (LOV), building ways to filter workflows by object type or Group are all examples of tasks Data Model Administrators are tasked with achieving and then some.
This type of administrator needs more training than most. They need to understand the way that Teamcenter and Active Workspace is constructed, how to implement and test tasks, and how to modify administrative settings to fully test and understand use cases.
User Interface (UI) Configurator and Developer
This role is a specialized one that may be a separate person or may be combined with another role in the organization, such as Data Model Administrator does both duties.
Typically, the 2 administrator types and this role interact with each other closely and may be a single person performing all three roles for a company. Which ever is the case, the User Interface Administrator/Developer role is responsible for optimizing and maintenance of the features and components in the interface and how data is exposed.
Examples would include modifying Style Sheets to expose attributes or object type creation panels, developing custom commands and locations in Active Workspace, creating Indicator (Status) icons, and any other action which requires the development of XML, XSLT, C, C++ C#, Java or any other variation of code utilized by the Teamcenter and Active Workspace environment.
System Administrator (Installation)
This role is typically responsible for the installation, maintenance, patching, upgrading, deploying type tasks related to Teamcenter and Active Workspace. This role's curriculum is designed to emphasize on the installation and minimize on the configuration.
These are the roles that we here at AWToolbox.com help to support. For questions, please email us at info@awtoolbox.com and we can setup a time to discuss how these roles and curriculum can map to your organization.